Privacy Policy

Privacy Policy

Introduction

Welcome to https://desert-safari-umm-suqeim-dubai.terratrek.net! We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we handle the information you provide to us when you use our website, applications, services, or products, and it is designed to comply with various international privacy laws, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25 on the protection of personal information in the private sector
  • The General Data Protection Regulation (GDPR) of the European Union
  • Brazil’s Lei Geral de Proteção de Dados (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California Business and Professions Code (CPA), and Utah’s User Choice and Control Act (UCPA)
  • Connecticut’s Connecticut Transparency and Accountabilty Law (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to:

However, please be aware that this policy does not cover third-party websites, applications, products, or services linked to ours but operated independently. These entities have their own privacy practices, so it’s essential to review their policies before providing any personal information.

Processing Activities

This Privacy Policy guides our interactions when:

  • You sign up and use our applications or services as an authorized user.
  • You visit our websites that reference this Privacy Statement.
  • We communicate with you via email, phone calls, or text messages/SMS for marketing or transactional purposes.

Personal Data Collection

We collect several types of personal data to enhance your experience and provide our services effectively:

  • Account Information: Details related to your user account, including usernames, passwords, and profile settings.
  • Payment Information: Credit card numbers, billing addresses, and payment history required for transactions.
  • Financial Information: Data about your financial status, which may be used for analytical purposes or to comply with legal requirements.
  • Purchase Information: Items you buy from us, including quantities, purchase dates, and delivery addresses.
  • Mobile Device Identifiers: Unique device identifiers, IP addresses, and mobile network information to recognize your device.
  • Location Data: Your geographical location data when you interact with our services.
  • Feedback: Opinions, suggestions, and comments you share with us to improve our products and services.
  • Social Media Information: Details from social media platforms when users choose to log in via these accounts.
  • Product Information: Personal preferences, product interactions, and purchase behavior to personalize your experience.

We gather this data through various methods, including direct user input, tracking technologies (such as cookies), and third-party data providers.

Cookies

We use cookies to enhance your online experience and gain insights into how users interact with our platform:

  • Strictly Necessary Cookies: Ensure the basic functionality of our website, such as login sessions.
  • Preference Cookies: Remember user preferences for a more personalized experience.
  • Analytics Cookies: Collect data about your use of our site to improve performance and deliver relevant content.

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data only for as long as necessary or permitted by law. The specific retention periods vary based on the type of data and the purpose of its collection:

  • Financial and transaction data may be retained for an extended period due to legal and tax requirements.
  • Personal information used for marketing purposes is typically stored until you opt out or request deletion.
  • We may anonymize and aggregate certain data after retention periods expire for research and analytics.

Once the retention period expires, we securely delete or anonymize the data unless required by law to preserve it.

Data Security

We prioritize the security of your personal information:

  • Employing industry-standard encryption technologies to protect data during transmission and storage.
  • Implementing strict access controls and security measures to prevent unauthorized access to our systems.
  • Regularly reviewing and updating our security protocols to adapt to emerging threats.

Children’s Privacy

Our services are not directed towards children under 18 years of age, and we do not knowingly collect personal information from them. If you believe we have collected such data by mistake, please contact us immediately, and we will take steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have various rights regarding your personal data:

  • Access: Request access to the personal data we hold about you and its disclosure.
  • Rectification: Ask for corrections if your data is inaccurate or incomplete.
  • Erasure (Right to be Forgotten): Demand the deletion of your data, subject to certain exceptions.
  • Restriction: Limit our processing of your data in specific circumstances.
  • Portability: Receive your personal data in a structured, commonly used format, and transfer it to another controller.
  • Objection: Object to the processing of your data for legitimate interests or direct marketing purposes.
  • Non-Discrimination: Ensure that exercising your data rights does not adversely affect your existing relationship with us.

To exercise these rights or have any data-related inquiries, please contact our privacy team using the information provided below.

Changes to Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices or legal requirements. Any modifications will be posted on this page, and we encourage you to review it periodically for updates.

Contact Information

For any privacy-related inquiries, feedback, unsubscribe requests, or data access/deletion requests, please contact us:

We appreciate your trust in our company, and we are committed to protecting your privacy throughout your interaction with us.